All items are checked thoroughly prior to packing and are packaged to ensure safe arrival.
International Postage is via Australia Posts international service. As customs policies vary form country to country, please check and be aware of what the restrictions, Import fees / duties etc. are for your country before purchasing. Any fees must be paid by the recipient of the parcel. Dusty Rose Essentials will not be liable for any customs or import duties or any other fee applicable to your order.
Postage within Australia is via Australia Post and other domestic postal services, each parcel is tracked and tracking will be provided once available. Orders are posted next business day, although, please allow up to 3 business days during our busy periods. As a guide our busiest times are: Our Annual Halloween Sale, School Holidays & November - January among other Sales & Events during the year.
Please allow 2 to 10 Business days from receipt of tracking for your parcel to arrive within Australia via regular post. If you require your order earlier please contact us to arrange priority processing.
Pre-Orders: All orders that include pre-order product(s) or a mix of pre-order and in stock product(s) will be shipped once the pre-order product is received into stock and available for shipping.
If you have chosen to pay via Lay-By, your order will be shipped once the final payment has been received, you can check your payment plan in your PayPal account simply go to settings - payments - pre-approved payments.
Pick Up In Store is FREE and available by APPOINTMENT ONLY, to book simply click on the Book Now tab at the top of the page after completing purchase.
If you would like to learn more about the packaging I use please see "Taking Care Of Nature" in the "About Us" Section.
(*we are currently undergoing renovations in store and in store pick up is not available at this time.)
If you are local or driving through and would like to pick up your order, just click on the Book Now tab and select a time! If a suitable time isn't available you can click on "message us" and arrange an alternative time.